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IBEX

Public listing

Digital-first nearshore and offshore CX provider with roughly 30,000 employees.

Pricing on request

IBEX is a business process outsourcing and customer experience company headquartered in Washington, DC, employing roughly 30,000 people across the United States, the Philippines, Jamaica, Nicaragua, Pakistan, and other locations. It provides digitally enabled customer support, technical support, and back-office services, with a client base weighted toward new-economy and high-growth brands.

What sets them apart

Positions on speed and digital-first delivery for challenger brands, with strong nearshore capacity in the Caribbean and Central America.

This is a capability summary compiled from public information and reviewed by Perseat. IBEX hasn't joined the marketplace yet — you can register interest below and we'll notify you when they're live, or if you work there, claim the profile.

Headquarters
Washington, DC, USA
Delivery locations
United States, Philippines, Jamaica, Nicaragua, Pakistan, Honduras
Languages
English, Spanish
Team size
30,000 employees
Minimum engagement
1 seats · 1-month contract
Certifications
None listed
Customer Support / Call CenterTechnical Support / Help DeskBack Office / Data EntrySaaS / SoftwareE-commerce / RetailHealthcareFintech / Financial Services
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